Andrew Flint

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Many IT vendors tout their low TCO (total cost of ownership) usually explained as CapEx plus OpEx. While these are important numbers to consider when evaluating new products, there is one other number that may be more critical: CrapEx. If you're not familiar with all of these terms, here are brief definitions: CapEx, or capital expense - the amount of money you spend up front to acquire new hardware or software. OpEx, or operating expense - the amount of money you spend to actually use, manage and maintain them. CrapEx, or crappy expense - the amount of money you waste by having overly excessive OpEx. In real-world storage scenarios, OpEx vastly outstrips CapEx. IDC reports companies typically spend twice as much managing storage as its original purchase price [Matt Eastwood, IDC, Worldwide Server, Power and Cooling, and Management and Administration Spending 2014-... (more)